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For urgent Technical Support Monday through Friday 7:00AM to 4:30PM, call 301-386-1549, Note: when submitting a ticket onlineemail responses should be expected within 24 hours. At this time, only one password manager per building has the rights to reset passwords for staff. We believe substitutes are a critical part of the classroom experience for every student and cultivating a positive and safe learning environment for students. The device must be connected to the PRIVATE wifi or to wired internet using an ethernet cable to login for the first time. To further support employees who do not have Sasscer Administration Building eforms.pgcps.org (Must be accessed inside the PGCPS network or VPN ). PGCPS Staff Portal. When contacting the Employee Services Center, a representative will respond within 48 hours. since they provide access to numerous internal systems. Technology Coordinator (optional, only in elementary schools) - provides basic Tier 1 technical support for staff, students, and families. 301.780.2191 (Monday through Friday between the hours of 8:00 a.m. and 5:00 Changing Your PGCPS Password; Create a Help Desk Ticket; Help Desk Website; Setting Email Digest; Staff Portal Assistance Community; . Cannot contain repeating characters (rr, ss, etc.). Diversity, Equal Opportunity and Respect in the Workplace. Enroll an employee iPad using this workflow. The core commitment of the Employee Services Count on Us Math Help Show; About Us. View ourGuide to Addressing Questions and Concerns. Windows BYOD for Staff Staff are permitted to bring personal iPads and/or Chromebooks. Finding a balance between personal well-being and work environment responsibilities is important. Support for Technology Teams is available at bit.ly/PGCPSTechSupport. can assign him/her as the educator for the relevant sections. eforms.pgcps.org ( Must be accessed inside the PGCPS network or VPN ), Administrative Rights (to install software). If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. Click on PGCPS Employee Self Service listed in the Navigator Menu Click on the Employee Self Service you wish to access: Personal Information to change your address or personal data. Staff may request support on behalf of students via phone (301-386-1549) or the help.pgcps.org web. Must not match one of your last 10 passwords. reliable. Devices that have previously connected to PGCPS most likely already have it installed. Please place a Help Desk ticket for help with titles not listed. Parent Centers: Technical Help in-Person Parent Centers: Technical Help in-Person Locations have been designated throughout PGCPS to provide families an opportunity to receive after-hours, 1,391 results found Federal Tax Form to submit Federal Withholding changes. Upper Marlboro, MD 20772, 2023, Prince George's County (MD) Public Schools, Homeless Education App Login (Inside PGCPS), Student Accident Reporting System (SARS) Login, Student Records, Transfers and Archival Services, Bullying, Harassment, and Intimidation Prevention, Child Abuse and Neglect Reporting Procedures, Data Warehouse (requires use of Firefox browser), Grade Change Authorization Module (PS140), Homeless Education Application Login (inside PGCPS network only), Response to Intervention Tool (RtI Online Tracking), Student Intervention Team (SIT) and Student Support Team (SST). Submitting a Help Desk Ticket Students are not able to submit help desk tickets. Photos must be taken in front of a plain white, off-white, or neutral background. former employees, and stakeholders who have inquiries regarding their Sasscer Administration Building There are no language selections available at this time. In order to set up or troubleshoot, you must verify the Brand (e.g,, SMART, Viewsonic, or Boxlight) as well as the model number of the board. The Contract Administration and Procurement Division is the primary agency for the procurement of goods and services for Prince George's County Government. 301-386-1549. When a device connects to the network, it will require the CKRoot certificate. is sent to the user's PGCPS email account, sharing responsibilities for appropriate use and damage fees. There are no language selections available at this time. Annual Salary View ePayslip to view and print the most current and past pay slips. Learn more about available substitute teaching positions and significant pay increases, Prince George's County Public Schools If that person is unavailable, please encourage the staff member to contact the Help Desk. help facilitate assistance with Online New Employee Orientation (O-NEO), Oracle There is a replacement fee for misplaced or damaged badges. All personal MAC or WINDOWS devices are prohibited. To request a replacement badge, follow the instructions below: Employees will be notified of the status of the ID badge. consists of principal-designated positions (. Upon notification, staff may be directed to t. transition over time to chromebooks for all students across PGCPS. "PRIVATE" is the WifI network to connect to when in a PGCPS location. Welcome to the Summer Professional Learning Catalog, a compilation of credit and non-credit professional learning opportunities offered to employees of Prince Georges County Public Schools. Sasscer Administration Building Long-Term Substitutes will have access to Clever one day after being assigned as the primary educator in SchoolMax. Prompted to reset passwords every 90 days. Quarter 4 Professional Learning Opportunities, 2022-2023 Quarter Four Professional Learning Catalog/Spring Session II 2023 Continuing Professional Development (CPD) Available Now. Download File 2022 - 2023 Grade & Retention Schedule 2022 - 2023 Grade & Retention Schedule Self-service and school-based users exist for password support (1-5 people) . We have a new VPN solution called ARUBA VIA, VIA for short. When a device connects to the network, it will require the CKRoot certificate. For general questions and comments about the Staff Portal contact: NOTE: This is NOT for general contacts to PGCPS. If a device is lost, not due to theft, it should be reported to the Help Desk. View Technology Setup However, devices that are new to the network, including. Aruba is the VPN application that allows authorized users to access the PGCPS Network, and applications that require the PGCPS network (e.g., APEX, components of Oracle). T3 Trainers - Assigned to support a cluster of schools. Upper Marlboro, MD 20772, 2023, Prince George's County Public Schools, email responses should be expected within 24 hours, Website Accessibility Requests and Feedback Form. Access the Q Academics Announcement 01/04/2023 Submit online reports athttps://pgcps.alertline.com/gcs/welcome. Parents or Guardians, if you provided PGCPS with your mobile phone number as your primary contact information, you are consenting to receive autodialed or pre-recorded calls and text messages with school related announcements. There are no language selections available at this time. At PGCPS Technology Help Desk, we strive to provide top-notch tech assistance to both students and staff members at Prince George's County Public Schools. If a staff member's password works for one application but not another, resetting the password should solve the issue. All employees can receive up to four (4) free and confidential counseling sessions for personal and work-related concerns with the Inova Employee Assistance Program. Technology Setup. For information on obtaining Password Manager Rights, see the "Getting Rights to Access Specific Applications" section. In some cases, it may be necessary to save the file to a flash drive and install from there. Whether you need help with a malfunctioning device, troubleshooting software issues, or setting up a new piece of equipment, our team is here to help. We recommended division employees bookmark this page as it will be updated regularly with information and resources. Website Accessibility Requests and Feedback Form. Updated July 3, 2023. Staff Directory. 8:00 a.m - 10:00 a.m (ET) 6:00 p.m - 8:00 p.m. (ET) Locations: Benjamin Tasker Middle School. firstname-lastname@pgcps.org (typically). The Prince George's County Police Department is the fourth largest law enforcement agency in the State of Maryland. There are no language selections available at this time. ); Ability to work effectively with students, parents, administrators, colleagues, community, and other school system staff; Be physically able to perform the duties and responsibilities of a substitute teacher; Have adequate and reliable transportation to travel to school assignments on time; Ability to accept jobs via telephone or computer; Must be able to work forty-five (45) days during the school year. When contacting the Employee Services Center, most inquiries can be answered immediately; however, if an inquiry requires . TDC @ Duval High School: 9880 Good Luck Road, Lanham, MD 20705 Ph: (240) 206-6585, TDC @ Gwynn Park High School: 13800 Brandywine Road, Brandywine, MD 20513 Ph: (240) 348-6159. Staff are permitted to bring personal iPads and/or Chromebooks. 14201 School Lane Download an Excel spreadsheet to find out which vendor to use to order items and services. Only principals may request Password Manager rights for a staff member using the Security Permissions Requests (ES, MS/K-8/SS, or HS) form, available at the link below. Welcome to Prince George County Public Schools' Staff Resources Page. Please be advised that opting out of receiving these autodialed or pre-recorded calls also means you will not receive calls regarding student absences, tardies or school-related emergencies. Sasscer Administration Building About Us. Applications Applications A - E. AerieHub Business Intelligence Reports . Create a Help Desk Ticket http://help.pgcps.org/ Employee IT Service Desk https://www.pgcps.org/offices/information-technology/technology-training-and-instructional-technology/help-desk-for-computer-support Once the long-term substitute is assigned to the school in SchoolMax, the scheduler can assign him/her as the educator for the relevant sections. Upper Marlboro, MD 20772, 2023, Prince George's County Public Schools, https://www.pgcps.org/about-pgcps/contact-us/help-us-help-you, https://www.pgcps.org/offices/information-technology/technology-training-and-instructional-technology/help-desk-for-computer-support, https://www.pgcps.org/offices/plant-operations/fsdirect-help, https://www.pgcps.org/globalassets/offices/family-and-school-partnerships/docs---family-and-school-partnerships/ms-help-your-child-succeed.pdf, https://www.pgcps.org/globalassets/offices/family-and-school-partnerships/docs---family-and-school-partnerships/hs-help-your-child-succeed-spanish.pdf, https://www.pgcps.org/offices/family-and-school-partnerships/ways-to-help-your-child-succeed, https://www.pgcps.org/offices/communications-and-community-engagement/newsroom/digital-and-visual-communications/count-on-us, https://www.pgcps.org/offices/family-and-school-partnerships/parent-centers, Website Accessibility Requests and Feedback Form. PGCPS faces over 2,000 vacancies in critical positions such as classroom teachers, special education staff, administrators, supervisors, bus drivers, and food service workers. Your feedback is important to us! There are no language selections available at this time. To install Aruba you. Staff must save all files on the laptop to an external drive (not provided) or Google Drive before the appointment. Please contact yourschooldirectly for support, Time to change your password? Some knowledge of the teaching and learning process is preferred; Possess problem-solving skills, imagination, patience, reasoning, creativity, judgment, and analytical abilities; Excellent verbal and written communication skills; Possess the ability to plan appropriate educational activities for students when there are no plans available or when assigned because of an emergency; Ability to successfully work with diverse populations; Ability to provide instruction that reflects multiple perspectives and multicultural education; Ability to utilize technology for Distance Learning (personal computer, email, internet, etc. The toll-free phone number is 866- 646-2512. Sasscer Administration Building Develops and documents Help Desk problem resolution procedures and validates software problems reported by users; Conducts SFO training for personnel, including, bookkeepers and principals, as well as refresher training as required on site at schools or during group seminars; Concerns regarding potential violations of laws, school system policies, standards and ethics may be reported confidentially and anonymously to thePGCPS Compliance Hotline. Damage could include holes, scratches, or bends, causing it to deactivate. School and Program Choices. We are looking for highly qualified professionals who are committed to ensuring that every student graduates prepared for college and careers. How those rights are acquired vary by tool. Callers may also report concerns that do not fall into these categories or request other information. To request access SchoolMax for long-term substitutes: The principal and long-term substitute must complete the SchoolMax User Access Rights form to request access to Teacher Tools. 8437 Landover Road. Employee IT Service Desk. The staff and I are filled with excitement as we prepare to start this year and look forward to achieving this mission with your support. Calendar. If you are experiencing problems that may hinder your ability to meet these expectations, advise your supervisor immediately, and consider taking advantage of the Inova Employee Assistance Program. employment needs or need assistance with accessing employment related information. Google Docs, Moodle, Aesop, Maryland Educator Information System (EIS), etc. View the video on Protected Classes presented by the Office of Equity and Excellence. By using this site, you agree to its use of cookies. to G Suite (Mail, Classroom, Drive, etc), Clever, SchoolMAX, Zoom, and Chromebooks/PGCPS computers. Early school start times combined with, Mande a su joven a la escuela listo para aprender Los preadolescentes necesitan 10 a 12 horas de sueo todas las noches y los adolescentes necesitan unas ocho o nueve horas de sueo para estar, ES Help Your Child Succeed -ES Help Your Child Succeed SPANISH MS Help Your Child Succeed -MS Help Your Child Succeed SPANISH HS Help Your Child Succeed-HS Help Your Child Succeed SPANISH. Supports staff. Guide for Connecting Chromebooks (STAFF only). . assistance with hiring Substitute Teachers, obtaining Employee ID Badges, general Human Resources related Customer Service support, Child Protection Services (CPS) processing, and New Employee Orientation (NEO). 240-696-3315. The Human Resources Employee Services Center is a centralized office for assistance with hiring Substitute Teachers, obtaining Employee ID Badges, general Human Resources related Customer Service support, Child Protection Services (CPS) processing, and New Employee Orientation (NEO). Other than manufacturer defects, a replacement badge must be requested and purchased. Prince George's County Police Department is proud to provide service to a diverse . Webex for Principals and Central Office. Contact Us. If staff members need to hands-on/face-to-face technical support, limited appointments are available. In order to set up or troubleshoot, you must verify the, (e.g,, SMART, Viewsonic, or Boxlight) as well as the. Know that we are all in this together and will support one another through this journey.

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pgcps staff help desk