2.1.1. pursuant to valid legal acts, you are entitled to enter into an agreement with us to use the Bolt Platform for providing the Transportation Service; Upfront Fare. The European-based app offers various transportation services along with other options such as food delivery. Bolt reserves the right to distribute promo code to riders at our discretion on a per promotional basis. Bolt retains the right to close your account if you have violated the terms set out in this General Terms and Conditions or if your activities are malicious, i.e. To the maximum extent permitted under the applicable law, we, nor Bolts representatives, directors and employees are not liable for any loss or damage that you may incur as a result of using the Bolt Services, including but not limited to: When you add a new card, our system will validate it with a reversible transaction. Generally speaking, there are two different payment solution models that Bolt offers to merchants: Bolt Payments: Our all-in-one payment solution to support all major card brands and alternative payment methods (APMs . The service charges a flat fee of 2.9% plus 30 cents per transaction for online payments, plus an additional 1% fee for international transactions. Update your PayPal payment method or add new ones for your Bolt Account. Costs you incur while providing the Transportation Services. At the time of writing, 44 different integrations are available, including integrations with payments platforms, alternative payment methods and e-commerce platforms. And as the Bolt platform acts as an intermediary in such payments, there is no need to pay extra cash amounts to the drivers directly. In order to use the Bolt Services, you are obliged to pay to a fee (i.e. *Figure based on top 20% of highest Bolt earners in December 2021 and January 2022. 8.1 If any substantial amendments are made to the General Terms and Conditions, then you will be notified by e-mail or Bolt app notifications. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The service charges a flat fee of 2.9% plus 30 cents per transaction for online payments, plus an additional 1% fee for international transactions. When Bolt offers drivers discounts, it does not affect how much money you make. Alternatively, locate Bolt under Online Payment Methods, and click Set up. Here is a list of our partners. If Passenger presents any claims against us in connection with your provision of Transportation Services, then you shall compensate such damage to us in full within 7 (seven) days as of your receipt of the respective request from us. 1.11. As the usage of Bolt app for requesting transport services depends on the behaviour of the drivers, Bolt does not guarantee that you will always have offers available for the provision of the transport services. In order to guarantee high-quality service and provide additional reassurance to Passengers, you hereby acknowledge that the Passengers may provide you a rating and leave feedback regarding the quality of the Transportation Services that you have provided. We will send your payout to the bank account or mobile wallet linked to your driver profile. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. 15.1. The platform gives merchants the tools they need to virtually accept and process all major credit and debit cards, ACH payments, PayPal, Venmo (in the U.S.), digital wallets and local payment methods in more than 130 currencies from 45 countries. Here is a list of our partners and here's how we make money. It's designed to increase conversion rates and reduce the number of abandoned carts through its fast, low-friction checkout process. You may sign up either as a legal or a natural person. Excellent. Cancellation fee & wait time fee. We may reverse the suspension of your account if it is merited by any external circumstances or it is detected that the suspension was caused by a system error or false ratings. Scan the QR code with your phones camera to download the app. 13.4. Upon delay with payment of the Bolt Fee, you shall be obliged to pay a penalty of late payment in the amount of 0,04% (zero point zero four percent) of the unpaid amount per day. Every driver has authorised Bolt as their commercial agent for the mediation of conclusion of contracts between the driver and the passenger, including the power to accept payments from the passengers and to forward the payments to the driver. Passenger may have the option to pay the fare for the Transportation Services either directly to you or via the In-app Payment, in markets where this option is available, as described in section 6 of these General Terms. However, if you prefer to use your own payment gateway, shopping cart or other services, the platform supports 44 different integrations as of the time of writing. Go to Settings Payments. You are entitled to charge a fare for each instance you have accepted a Passenger on the Bolt Platform and completed the Transportation Service as requested (i.e. Bolt (also referred to as we, our or us) Bolt Operations O a private limited company incorporated and registered under the laws of Republic of Estonia with registration code 14532901, registered office Vana-Luna tn 15, Tallinn 10134, Republic of Estonia, or other Bolt group company or cooperation partner where Bolt Services are not provided by Bolt Operations O. This option is not applicable in markets with only cash payment. Bolt Fee the fee that Driver is obliged to pay to Bolt for using the Bolt Platform. 16.2.1. delivered personally, You may not refuse payment by the Passenger via the In-app Payment, or influence the Passenger against the use of the In-app Payment. The term us or we refers to Bolt Operations O a private limited company incorporated and registered under the laws of Republic of Estonia with registration code 14532901, registered office Vana-Luna tn 15, Tallinn 10134, Republic of Estonia, or other Bolt group company or cooperation partner where Bolt Services are not provided by Bolt Operations O. As the market overview estimations are based on previous statistics, we cannot give any guarantees that the actual market situation will correspond to the estimations provided in the market overview. In case the Passenger fails or refuses to pay, Bolt will send a notice of debt to the Passenger on behalf of you. Bolt reduces your customers manual input when theyre checking out by allowing them to save basic information, such as payment and shipping preferences. 2.1.3. all the information you have presented to us is accurate, correct and complete; Passenger a person requesting Transportation Services by using Bolt Platform. The app offers fast arrival times, 24/7 service, and the ability to see the price of the ride before ordering. Many or all of the products featured here are from our partners who compensate us. 16.2.2. sent by courier with proof of delivery, We may limit the maximum value of a Tip at our sole discretion. Market overviews. so merchants can accept keyed-in payments in-person or over the phone, without needing external card-reading hardware. Alternative Refund Suggestions. Depending on the payment options supported for given location of the journey, you can choose whether to pay the driver for the transport service in cash or use Bolt in-App Payment. Our partners compensate us. 2.1 Bolt may send you promotional codes on a per promotion basis. 16.3.3. if sent by registered mail, on the 10th day after handing the document over to the post office for delivery to the party; 12.2.2. loss of profit or anticipated savings; Bolt Payments is a payment and checkout platform for online transactions. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The receipt of each provision of Transportation Services is available to you via the Bolt Driver Account. If we are not able to pay the Fees or Tip to you due to you not including your bank account details in your Drivers account or if the bank account details have been noted incorrectly, then we will hold such payments for 180 days. Bolt in-App Payment 3.1 You can pay for the transport services with a card, mobile carrier billing and other payment methods (e.g: Bolt Business), which require prior activation in the Bolt app. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. To remove a saved credit card from Google Chrome: However, bear in mind that we are not taking any liability for direct or indirect damages in relation to cleaning or maintenance of the vehicle caused by Passenger. Merchants can accept virtually every payment type through several methods, including an embeddable checkout on their website or e-commerce store, in person with Stripe Terminals physical hardware and via invoicing. We may send you, via the Bolt App, Bolt Driver Account, SMS, e-mail or other means, market overviews, in order to increase your awareness regarding when the demand by the Passengers is highest. 4.7 If you have requested transport services using the Bolt app and cause damage to the drivers vehicle or its furnishing (among else, by blemishing or staining the vehicle or causing the vehicle to stink), the driver will have the right to require you to pay a penalty of 50 EUR and require compensation for any damages exceeding the penalty. 2.5. 2.1.2. you have carefully studied, fully understand and agree to be bound by these General Terms, including all obligations that arise as provided herein and from Agreement; Ride-hailing company Bolt has defended its drivers' employment status in the UK as it comes under scrutiny from unions and rivals. 6.4 The Bolt app is provided on an "as is" and as available basis. You shall have the right to claim for damages only if we have deliberately violated the General Terms or Agreement. License to use the Bolt App and the Bolt Driver Account. While other good solutions for fast checkouts exist, this product offers solid value to most online businesses. Payments at OTR have been funded through ACH and Wire, however, this new form of payment allows instant deposit for trucking clients to their bank account. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. https://bolt.eu/en/legal/privacy-for-drivers/. All Bolt fees are automatically deducted at time of sale. In case the Passenger pays the Fare directly, it is your obligation to collect the Fare. Campaigns for Passengers. That includes extreme circumstances as well. Bolt driver earnings depend on two factors performance and efficiency. Check Bolt car inspection availability in your area. Debit cards: Restrictions may apply. 4.8. Your obligation to the provider of the transport service will be fulfilled when the payment order is given to transfer funds to Bolts bank account. It doesn't disclose fees but bases them on factors such as sales volume and fraud risk. Bolt offers a payment gateway, payment processor, fraud detection and shopping cart into a single platform. 4.11 Tips. 16.3.2. if delivered by courier, on the date stated by the courier as being the date on which the envelope containing the notice was delivered to the party; For iOS. This cookie is set by GDPR Cookie Consent plugin. You must have all licenses (including a valid drivers license), permits, car insurance, liability insurance (if applicable), registrations, certifications and other documentation that are required in the applicable jurisdiction for providing the Transportation Services. manage payment methods | Bolt Supported Browsers Authorization Codes Data Flow Dynamic Customizations Test Cards Test Orders Back Office Orders Chargeback Liability Disputes Fraud Detection Guest Checkout Statements Transactions Webhooks Releases Checkout Configurations Void Transactions Braintree CyberSource NMI Non-Gateway Relationships 4.6. This cookie is set by GDPR Cookie Consent plugin. 1.7. A payment solution model describes the entities involved in moving funds from the shopper to the merchant. 4.16. 16.3.4. if made available via the Bolt App or Bolt Driver Account, or These service providers may charge you additional fees when processing payments in connection with the Bolt in-App Payment. Please note that you are fully liable for any violation of any local laws and regulations as may arise from providing Transportation Services. 1.4. The fact that the cost of using this service is closer to that of a regular taxi . No Delivery Options Order is Unlinked Order Not Showing Pre-Auth Server Failures Refund Non-Existent Giftcard Reverse Refund Third-Party Connectors 3D Secure 2.0 (3DS2) Integrations Alternative Payment Methods Affirm Afterpay Amazon Pay Apple Pay Google Pay Klarna PayPal Sezzle In some markets Passenger may be given the option to tip you after a successful provision of Transportation Services. Regardless of the above and if so agreed separately, fleet companies may sub-license the Bolt App and the Bolt Driver Account to the members of its fleet. Your payment method may also be subject to additional terms and conditions imposed by the applicable third-party payment service provider; please review these terms and conditions before using your payment method. Depending on the payment options supported for given location of the journey, you can choose whether to pay the driver for the transport service in cash or use Bolt in-App Payment. Other advantages come with borrowing automobiles. business. 12.2. 14.2.3. you have elected to waive the advance notice period (e.g. However, dont be too quick to jump in a Bolt car. After termination of the Agreement you must immediately stop using the Bolt App and the Bolt Driver Account and we are entitled to block and delete Driver account without a prior notice. Its interface is also optimized for mobile. Assigning Editor | Credit cards, business software, payments. 2.4. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, Bolt Payments Review: Features, Pricing and Alternatives. They can choose to pay through cash, credit, debit card, or mobile carrier billing before they can use the Bolt service. This enables us to offer suggestions to the drivers for improving the quality of their service. a company). Agreement this agreement between Driver and Bolt regarding the use of Bolt Services which consists of: This information may be different than what you see when you visit a financial institution, service provider or specific products site. The ride-hailing services of Bolt have now brought it to prominence as a direct competitor to Grab, not least of all due to its significantly lower fares. Her work has appeared on Fundera, JPMorgan How do Bolt pay their drivers? 4.2 Once a driver confirms that he/she will complete your journey, you will enter into a separate agreement with the driver for the provision of the journey on such terms and conditions as you agree with the driver. Sometimes driver may decide to cancel your request, please note that Bolt is not responsible for such situations. 12.4. Whether youre just starting out with your scooter or a seasoned pro, weve got the information you need to help keep your scooter in good condition. 12.3. You also have the option to opt-out of these cookies. Fares. Among else, you (i) must take the route least costly for the Passenger, unless the Passenger explicitly requests otherwise; (ii) may not make any unauthorised stops; (iii) may not have any other passengers in the vehicle other than the Passenger and the passengers accompanying the Passenger; and (iv) must adhere to any applicable traffic acts and regulations, i.e must not conduct any actions that may disrupt driving or the perception of traffic conditions, including holding a phone in his/her hand while the vehicle is moving. Payments for Bolt Business rides are . We also use third-party cookies that help us analyze and understand how you use this website. Bolt also provides automobile tracking insurance and maintenance. They can then export that data into analytics reports to keep for their records or use it for accounting purposes. 3.4. Bolt may adjust the Fare for a particular order completed, if we detect a violation (such as taking a longer route or not stopping the fare meter of the Bolt App after the Transportation Services have been completed) or in case a technical error affecting the final fare is identified.

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