You will need a Return Authorization (RA) number prior to shipping your product to Magellan for repair. Access and Sign In. To ensure fast and accurate service, if you are a Magellan member, customer, provider or otherwise need to contact Magellan Health, please use the general inquiries form. Download Acrobat Reader to view PDF files. Our live agents can act as a sponge to ensure they can carry your business ethics and brand image to your customers. We hire customer support outsourcing representatives who are flexible to adapt to your business and brand requirements, We provide professional customer support services that deliver a conversation with your customers packed with finesse and style, We monitor performance to ensure we follow your KPIs and benchmarks to a T, with no lame excuses, Answer all inquiries and resolve your customers problems, Facilitate good customer interaction to cultivate better relationships, Access to full-time support agents who are knowledgeable and skillful in customer care, Faster and more accurate service delivery. Please contact our Media Relations team if youd like to know more about Magellan, schedule an executive or a subject matter expert interview or get additional information to develop your story. Member Contact Us. WARRANTY DISCLAIMER: Magellan will, at its sole discretion and at no cost to the customer replace the defective GPS receiver with a reconditioned unit of the same model, as available. Our whole-, allows us to do precisely that, improving member, Magellan deploys an integrated approach to, s journey, including social determinants of health, concerns through digital, telephonic and in-, management, with self-help resources and other, clinical expertise with centers of excellence for serious, network with over 118,000 credentialed providers and. No more missed connection with your customers, even on holidays! document.write(new Date().getFullYear()) MiTAC International Corporation All rights reserved. 8th floor, Centris Cyberpod 5 ETON Loop A, Diliman, 2527 South Harbor City Blvd, Melbourne, Florida, 32901, 3rd Floor, 3B Facilities Centre Building, 548 Shaw Blvd., Mandaluyong City 1552, PB Mezzanine Floor, Summit One Tower 530 Shaw Boulevard, Mandaluyong City, Metro Manila 1552, 8th floor, Centris Cyberpod 5 ETON Loop A, Diliman, Quezon City, Metro Manila 1103. We are glad to provide service to ensure your customers are happy whenever they connect with you. Governor Northam recently announced the creation of a Task Force on Primary Care in partnership with the Virginia Center for Health Innovation (VCHI) and Secretary of Health and Human Resources Daniel Carey. Or call your doctor or therapist for help. JavaScript seems to be disabled in your browser. Working closely with you, we aim to provide customized solutions that meet your needs. The need for integrated behavioral healthcare in America has never been greater. If you are unable to find what you're looking for on this site, use the contact information listed to speak with a Magellan Customer Service representative. Let us help you as you set up your contact support system with us. , and are uniquely poised to guide you and your members through the next 50 years. You must have JavaScript enabled in your browser to utilize the functionality of this website. Call 911. Other Magellan Websites Magellan Healthcare If the same model is not available, a different reconditioned model GPS receiver will be used for the exchange. Your brand image is essential to ensure your business growth. Go directly to an emergency room. Shortcut: N/A - Edit. Select the best option and fill out a form and we will reach out to you as soon as possible! Terms | Copyright | Privacy | Cookie Policy. We'd love to hear from you! Your program is here to help with information and resources to cope with stress and anxiety, staying emotionally well, preventing compassion fatigue and more. Public sector (e.g., state-sponsored or government-funded) programs: Authorization requirements vary. I have questions about enrolling in Medicare: Speak with a live agent Monday - Friday: 8 a.m. to 8 p.m. Necessary cookies are absolutely essential for the website to function properly. . Click the link below to find the provider portal for your needs. The fast pace of, and a historical increase in negative feelings*, has many of us near the breaking point. We've marked required fields with an asterisk (*). Magellan Center for Recovery and Resiliency, Magellan Youth Leaders Inspiring Future Empowerment (MY LIFE), Digital emotional wellbeing for every day, in America has never been greater. Claim your free 60-minute assessment with our outsourcing expert today and discover how you can save time and money while growing your business! In general, it helps you in the following aspects: However, Customer support outsourcing services sometimes require trial and error. Austin, TX 78759, 2615 Calder Street, Suite 700 and proprietary technology, our proactive, -focused solutions have been shown to significantly reduce, You are on primary menu. For more detailed information about the cookies we use, see our Cookie Policy. For questions regarding CADAP enrollment or eligibility: Contact Magellan Customer Service at: Customer Service is Available Monday through Friday, 8 a.m. to 4 p.m. Simply let us handle your customers with finesse and professionalism combined! This warranty does not cover failures due to abuse, misuse, accident or unauthorized alterations or repairs. Download Acrobat Reader to view PDF files. Theres a chance that you cannot find the right company on the first try. To ensure fast and accurate service, if you are a Magellan member, customer, provider or otherwise need to contact Magellan Health, please use the general inquiries form. Member ID. All good things starts with a Hello. For Web Support: Call Magellan Web Support at 800-241-8726. mesurer votre utilisation de nos sites et applications. Industries We Cater Our Customer Support SolutionsBanking and Finance, Travel agencies, Consumer Electronics, Hospitality, Healthcare, Transportation, IT Services, Government Agencies, Food and Beverage, Insurance and Underwriting, Media and Communication, Automotive, Ecommerce, Retail, Legal, Real Estate, E-services, and Education, Core Market FocusUnited States, Australia, Europe, and Asia, Flexible Pricing Option for SMEsWe accept packaged, results-based, and other business models. You also have the option to opt-out of these cookies. We have extensive experience using software such as Bria, Five9, FreshDesk, ICBM, RingCentral, ViciDialer, and Zendesk. Phone Number: (877)-255-4161 Business Hours: Monday through Friday, 9AM-6PM (Pacific Time) Our variety of contact care solutions will suit your needs. Click Here for Contact Information. For over 17 years, Magellan Solutions has been the go-to answer for global small and medium businesses seeking reliable Customer Support Outsourcing. Outsourced customer support services address a business' long on-hold time, unanswered queries, or lack of workforce. Leveraging unmatched expertise, service and proprietary technology, our proactive, care and recovery-focused solutions have been shown to significantly reduce behavioral healthcare costs by up to 12%. Amarillo, TX 79124, 9442 Capital of Texas Highway, North One year from the date of purchase for new GPS receivers, 90 days from the date of purchase for reconditioned GPS receivers. Since it's cloud, everything is recovered. Contact. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Please contact our technical support group. Please note that the Repair Authorization number is only valid for 30 Days. Contact Us. Any package that is sent into our repair facilities without an RA number will be rejected and sent back at the owner's expense and will be assessed a $25.00 service charge fee prior to returning the item. Home. You will need a Return Authorization (RA) number prior to shipping your product to Magellan for repair. We can help you keep it pristine. US: +1 650 204 3191UK: +44 8082 803 175 AU: +61 1800 247 724. Please insure the package at cost value as Magellan is not responsible for lost or damaged product during transit. Please contact the Magellan support group to obtain a Return Authorization. Any package that is sent into our repair facilities without an RA number will be rejected and sent back at the owner's expense and will be assessed a $25.00 service charge fee prior to returning the item. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. to speak to customer service call 1-888-450-7715 100% Satisfaction Guarantee If for any reason you are not satisfied with your purchase, please return it for an exchange, credit, or refund. Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. With our streamlined onboarding process, we guarantee you a smooth transition from in-house to offshore. Capture all those unbelievable off-road moments in high resolution with a built-in camera that shoots video, stills and panoramas. In addition, some sites may require you to agree to their terms of use and privacy policy. Keep drivers locked on route, because missing a stop is not an option. We have been helping people through decades of change, leading the way in providing innovative, impactful behavioral health services, and are uniquely poised to guide you and your members through the next 50 years. This web site requires JavaScript to be turned on in your browser. By clicking Accept, you consent to the use of ALL the cookies. We have been helping people through decades of change, leading the way in providing innovative, impactful. If this is an emergency situation, do one of the following: Call 911, go directly to an emergency room, or call your doctor or therapist for help. This website uses essential and analytics cookies. If returned within the applicable warranty period, Magellan will, at its sole discretion and at no cost to the customer, replace the defective GPS receiver with a reconditioned unit of the same model, as available. Providers Are you a provider looking for information on Magellan plans, joining our network, or performing secure transactions related to your practice or Magellan members? It is the sub-contracting or outsourcing of customer support call functions of a business to a third-party company, usually to a call center. The Task Force's goal is to find solutions and support for providers during the COVID-19 pandemic. This website uses cookies to improve your experience while you navigate through the website. The same is true for technical service outsourcing, where agents have in-depth knowledge to provide technical support and assistance to customers. Saturday: 8 a.m. 5 p.m. CT If you do need to call, please use the phone number that has been designated for your National Imaging Associates, Inc. prior authorizations. Search for: Search. Corpus Christi, TX 78411, 1001 E. Lookout Drive Whether submitting exam requests or checking the status of prior authorization requests, providers will find RadMD to be an . Click here to visit our support center to get the latest map and software updates, and get technical support for all Magellan off-road, fleet, automotive navigation and dashcam products. I have a question about Magellan Behavioral Health services: 1-800-528-7264 We accept returns of devices and accessories within 30 days of purchase. Your brand image is essential to ensure your business growth. This website uses essential and analytics cookies. Built from the ground up for off-roading. Outsourcing customer service is a flexible strategy to ensure open communication between customers and that a company works at its best. Phone Number:(800) 707-9971. RadMD is a user-friendly, real-time tool offered by National Imaging Associates, Inc. (NIA) that provides ordering and rendering providers with instant access to prior authorization requests for specialty procedures. I have a question for the membership department: Blue Cross and Blue Shield of Texas Some of our services are the following: Turn off customers due to longer on-hold time? These cookies track visitors across websites and collect information to provide customized ads. Please contact the Magellan support group to obtain a Return Authorization. Please email us at connect@magellantv.com for any questions or comments. Vous pouvez modifier vos choix tout moment en cliquant sur les liens Paramtres de confidentialit et des cookies ou Tableau de bord sur la confidentialit prsents sur nos sites et dans nos applications. If you do need to call, please use thephone number that has been designated for your National Imaging Associates, Inc. prior authorizations. JavaScript seems to be disabled in your browser.

What States Can You Teach With A Felony, Positive Parenting Principles, Articles M