Relax, restore and refresh for even less than our low introductory prices with these Last Minute Deals. During your first visit you'll experience relaxation and comfort, dedicated to your well being and peace of mind. Pre sale starts now! HAND & STONE MASSAGE & FACIAL SPA - 18 Photos & 39 Reviews - 3750 Willow Rd, Northbrook, Illinois - Massage - Phone Number - Yelp Hand & Stone Massage & Facial Spa 3.8 (39 reviews) Claimed Massage, Skin Care, Day Spas Closed 9:00 AM - 9:00 PM See hours See all 18 photos Write a review Add photo Services Offered Verified by Business Hand & Stone Massage and Facial Spa Melville, NY Join or sign in to find your next job Join to apply for the Licensed Esthetician role at Hand & Stone Massage and Facial Spa You may also. Verification can help ensure real people write reviews about real companies. Also I tried to walk out? Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Timewe can provide the perfect fit with FLEXIBLE schedules. We provide the customers with an opportunity to browse and post the complaints and reviews 315 Walt Whitman Road, Melville, NY 11746. Call us if you feel like a massage or facial today!! Where did I exactly request to barge in? My wife went for it and 2 hours later she got out without $179.90 (they canceled the online promotion for the new customer) The body massage was like a feather touch and . Report Job. We are in search of a Licensed Esthetician looking for a long term role in a stable and positive environment. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee. Full Time, Part Timewe can provide the perfect fit with FLEXIBLE schedules. Franchises Available. We also ensure all reviews are published without moderation. Some popular services for massage include: What are people saying about massage near Melville, NY? Please call the spa to place your orders. I spent several thousands of $$ with them. Offers may not be combined. Introductory Offers valid for One-Hour* Swedish Massage, Classic (or Teens/Mens) Facial or Hot Stone Massage services only. Easy Apply. These are some highly rated massage near Melville, NY: What are some massage with a large number of reviews near Melville, NY? Explore employment opportunities at Hand & Stone - Melville. Rates and services may vary by location. Both chose to upgrade in their service (this is an every day Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. Please enable Cookies and reload the page. real person. Our Introductory offer is priced at $59.95 and our pricing for non members starts at $99.95. Full Time Melville. Hand & Stone - Morristown & Bethlehem Spa Sales Associate. Offers may not be combined. With easy appointment scheduling and a friendly, customer-focused staff, Hand and Stone Massage and Facial Spa is the place to go when you're looking to escape. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail enviando un correo electrnico a We are regularly working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines. Are you way overdue for a day of pampering? Very polite and professional staff. We treat every guest & employee with respect. Wenn 2023 Hand & Stone Corp. Here are 8 tips for writing great reviews. 2023 Hand & Stone Corp. It also didn't help that when I tried to call back, (I was having signal issues on my phone) I spoke to a different person (Scott) and he didn't really seem to care that they inconvenienced me. Reviews on Hand and Stone in Melville, NY 11747 - search by hours, location, and more attributes. Welcome to Hand & Stone Massage and Facial Spa in Melville, NY Guests entering our spas will be enveloped in soothing sounds and aromas while the journey to relaxation and restoration awaits. Hand & Stone offers a full complement of specialty massages, facials and enhancements. 25d. We have never had an issue in the past). Experienced and recently graduated estheticians welcome! I booked an appointment (couples massage) in advance for the Sunday after Valentine's day as an extra gift to for my girlfriend, because last year I had to travel for work and my girlfriend and I spent Valentines Day apart. Unacceptable. New to Hand & Stone? In repsonse to #2: [redacted] and his wife were using [redacted] Gift Cards, which state on their website that they can not be used for introductory offers at any spas that accept them. We offer an impressive array of spa services and will work our hardest to make your spa experience relaxing and enjoyable. Let one of our Spa Associates help you book your massage or facial. Companies can ask for reviews via automatic invitations. Si continas viendo este mensaje, Easy Apply. Jobs Near You . By subscribing, I agree to the Terms of Use and have read the Privacy Statement, See Promotional Terms. Are you looking for a way to kick back, decompress, and treat yourself to a soothing massage or facial? Base salary and competitive commission structure. Over the many years of being a member, I. had a horrible and all-time worst experience. Hand and stone Misleading advertisement and lousy services They have promotion for a new customer 1 hour Swedish massage and free facial massage for $79.95together.My wife went for it and 2 hours later she got out without $179.90 (they canceled the online promotion for the new customer)The body massage was like a feather touch and inconclusive even she asked for a different intensity .Conclusion: unprofessional business practices and unprofessional services.Never again! Disculpa Are you looking for a dynamic working environment with lots of perks? I got a facial from Sammy and she was phenomenal she explained everything which put my mind at ease, as I have acne prone skin so I tend to get nervous. scusiamo se questo pu causarti degli inconvenienti. And as an established spa in Melville, NY, our goal is to help you indulge. Perform consecutive 50 minute facials, Microdermabrasion, hair removal and other skin care services, Exhibit a strong desire to help others and promote the health and wellness benefits of facials while making appropriate recommendations on product purchases as well as facial frequency, Must adhere to local and state licensing/certification laws and regulations, Must carry Professional liability insurance, Knowledge and understanding of all spa services and product line as it relates to estheticians, Maintain a professional and clean work environment & appearance. HAND & STONE MASSAGE AND FACIAL SPA - MILLVILLE - 20 Reviews - 2192 N 2nd St, Millville, New Jersey - Day Spas - Phone Number - Yelp Hand & Stone Massage and Facial Spa - Millville 2.5 (20 reviews) Claimed $$ Day Spas, Massage, Skin Care Open 9:00 AM - 10:00 PM See hours See all 5 photos Write a review Add photo Location & Hours Suggest an edit It goes against our guidelines to offer incentives for reviews. Wir entschuldigen uns fr die Umstnde. POSTED ON 7/16/2023 AVAILABLE BEFORE 1/15/2024. I then gifted one to one of my friends for their birthday & in turn He had a 9 oclock appointment he waited in the waiting room over 15 minutes mind you the massage is only 55 minutes. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. *Introductory offers valid for first time visit only. Hand and Stone Massage and Facial Spa provides professional spa experiences at affordable prices seven days a week. Curbside pick up available .Hand and Stone Melville 315 Walt Whitman Rd Huntington Station, NY 11746. Hand and Stone Franchise Corporation is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. People must read more, DQ Luxury Reflexology Massage & Relaxation Retreat, Katrina M. said: Aaaaaaaahhhhhhmmmmaaazzzing! Have something to share about Hand and Stone? For the fastest response to interviews & follow-ups. Friendly, and knowledgeable. I feel like a newly born after each visit. Even though I informed him multiple times NOT to contact her because it was a surprise. The girls at the front desk were very" read more, All "hand and stone" results in Melville, New York, "BUYER BEWARE!!! occurrence and our staff knows to tell clients of the difference in price for each upgrade. Hand & Stone Massage and Facial Spa is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Caso continue recebendo esta mensagem, Allesandra is the best. Have something to share about Hand and Stone? *Introductory offers valid for first time visit only. We would like the chance to discuss how we can improve this matter moving forward. Hand & Stones focus is on creating an experience that exceeds our guests expectations. There are over 21 hand and stone careers in melville, ny waiting for you to apply! The new manager at the Miamisburg location offered to send me a copy of the cancelation document I signed, instead of working through this. Maybe 12 told him to get on changed and she would be back mind you its the end of the night so theyre trying to get out of there!! Got a question about Hand & Stone Massage and Facial Spa? Full Time, Part Timewe can provide the perfect fit with FLEXIBLE schedules. Rates and services may vary by location. Please reach out to us directly at (631) 677-1300 or mgr.melville@handandstone.com so we c See more 28w Things got worse I never got the time so I called 4 months in a row to pause the membership! They asked about upgrades before their services and we explained to them that our Licensed Estheticians can offer specific upgrades based on their skin types. I am extremely busy and found a hard time to get there I let them continue to take out the funds so I figured when I do have time I would have them built up. for $on Dec15th went into suspend due to a declined credit cardHis payment for $on Jan 15th was also declined and then his payment for $on Feb 15th declinedHis account was in suspend for monthsWe call our suspended members ever week to update their cc informationHe disregarded all calls to bring his account currentAs per Mr*** signed month to month contract, he did not have to stay a member and could have cancelled his membership at any time with days to use any of the services accumulated in his accountHe chose to freeze his membership instead, agreeing to pay the freeze fee and then defaulted for consecutive monthsMr*** was given an appointment in the Alllendale locationAfter his appointment he was asked to please update his cc information and pay for his defaulted months so that he can stay an active and current member, able to use all of his servicesHe threw a temper tantrum in the spaHe was asked to please leave and wouldn'tHe was yelling at and my front desk staff and meHe disturbed my clients waiting in the lobby I had to call the Allendale Police department for him to leave the premisesThere is now a police report on file about Mr*** and he is banned from coming back into the Allendale location, Complaint: [redacted] People also searched for these near Melville: What are some popular services for massage? are all booked now. Our Online Scheduler makes it easy to relax. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee. However, at the time of purchase, I was told that the gift card had no expiration date and could be used anytime.Moreover, I reached out to the manager, Katie, for assistance, but I was informed that the location where I purchased the gift card was handled by the old management team, and it was not their responsibility. Then look no further because Hand and Stone wants to talk to you!! We book your appointments and provide all supplies so you can focus on the client. 677-1300 See Promotional Terms. This can be done by phone or online. They do an amazing job! Worst place to sign up for a monthly account. Please help us protect Glassdoor by verifying that you're a We know if you have happy employees, you will have happy clients. I am very pleased with service.Thank you Starfish Sarina. He was given 2 separate membership cards at the time of purchase; a 3 month Gift Card". Ive had a membership since last year the middle of the year I have yet to use one monthly service out of my membership. We are open seven days a week with extended hours so you can look and feel your best affordably. Franchises Available. Salary Company Job Openings Next Job . Melville, NY Massage Therapist | Massage Therapist 11746 | Hand And Stone Massage And Facial Spa Spa Deals Massage Facial Hair Removal CryoSkin Spa Menu First Visit Membership Exclusive Online Offers In-Store Only Offers Back Massage Swedish Massage Couples Massage Deep Tissue Massage Sports Massage Hot Stone Massage Trigger Point Massage daisy and Gina are the Managers of Allendale, Franklin lakes & Emerson and they all have the same outrageous rule!!!! Jennifer G. said: I came here after spending a fortune elsewhere with poor results. read more, Nikki C. said: I've been coming to this hair cuttery for a while now and I've never read more, The Art of Plastic Surgery: Gregory A. Wiener, MD FACS, Bianca P. said: Wow I don't even know where to start over a year ago, after read more, The New School For Massage Bodywork and Healing, Laura H. said: Wow, I can't believe I'm the first to review this place. I wasn't contacted back until today, and everywhere else is now booked. To report any issues with . I hate to give this place one star because I had a great previous experience on my birthday. naar Licensed Esthetician ..part time Sales Associate .. full time Please call the spa to apply .. 631 677-1300. Please contact them directly for services. The low-stress way to find your next hand and stone job opportunity is on SimplyHired. The entire experience is easy -Carl H Do Not Sell or Share My Personal Information. las molestias. Texts for this job only. I'm not writing this to shame this location, but this is very frustrating. "Had such a great experience tonight ! per informarci del problema. We are open today! questo messaggio, invia un'email all'indirizzo Remember, all locations are open 7 days a week. They have promotion for a new customer 1 hour Swedish massage and free facial massage for $79.95together. Washington, DC; Chicago, IL; New York, NY; San Francisco, CA; Dallas, TX; Search. Use RevDex to, Increase visibility and credibility of your review by. We waived out the $20 fee as a courtesy for [redacted] wife, however we asked that he pay the $40 for his service because the Esthetician came out to confirm the pricing so we know he was told. Instant Gift Card Program Terms and Conditions, 315 Walt Whitman Road, Huntington Station, NY 11746. By subscribing, I agree to the Terms of Use and have read the Privacy Statement. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their . Hand and Stone Franchise Corp. does not accept, review or store my application. Your expertise in skin care and product knowledge will make you an important part of our team. We explained to him that we could not do that and he got angry. He then signed his credit receipt with an "X" and exclaimed that he was just going to file a chargeback with his credit card company anyway. Both clients came out to pay for their services and claimed that they never heard about an additional fee in the treatment rooms (one of the Estheticians asked the front desk about specific pricing of services before offering them to the client so she could tell him the correct pricing). Gilbert, AZ. Hand and Stone Massage and Facial Spa Melville is hiring!! Key Principal:CATHERINE MANCUSO Location makes it very easy to get there quickly. In-house contests and bonus opportunities, Employee referral bonuses, Hands-on training, Continuing education reimbursement, Tools for Touch CE webinars, ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, Deeply discounted Verizon Wireless cellular plans, Child care. This is concerning to me as a customer, as I believe that Hand and Stone should take responsibility for all transactions, regardless of the location or management.I am disappointed that despite several attempts to escalate this matter and resolve the issue, no action has been taken to correct the situation. Not valid for gift cards. Request one of our Spa Associates to contact you, or call 631-319-7622. Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest . . Extremely high turnover rate for employment: (read: red flag). I had been a member for several years at Hand & Stone and even brought friends. We treat every guest & employee with respect. Hand & Stone Massage and Facial Spa of Millville. Independently owned and operated. Company Website: www.handandstonemelville.com. You are a critical link in ensuring that our customers' experience in our . verdade. We know if you have happy employees, you will have happy clients. Nous sommes dsols pour la gne occasionne. We want your spa experience to be a memorable. Simply request a service below and we will reach out to assist you with the booking process. These are some massage with a large number of reviews near Melville, NY: Mist Nail Boutique & Day Spa (89 reviews). We want your spa experience to be a memorable one. Si continas recibiendo este mensaje, infrmanos del problema during a very uncomfortable facial. los inconvenientes que esto te pueda causar. $40K - $60K (Employer est.) Hand & Stone Massage and Facial Spa. Local category deals only. Address: 7331 Gaston Ave, Dallas, Texas, United States, 75214. to let us know you're having trouble. If you've never had a Massage or Facial, you may be wondering what to expect on your first visit to Hand & Stone Massage and Facial Spa. If I had tried that then how did they get my credit card to scan? Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. That's obviously not happening anymore. -Anonymous Sep 11, 2022 Massage therapist of high quality & pleasant. in the interest of using dramatic vocabulary - their behavior is simply disgusting My my wife and I can both validate the inaccuracy of the response provided by hand and stone. Use RevDex to write a review Reviews Therapeutic Massage, Massage Therapist, Spa Hand and Stone Hand and Stone Reviews ( 5) Add a review Shruti Mar 31, 2023 Scammers The therapist damaged my skin. Whether you're looking for a facial, a massage, or a spa day with your friends, Hand and Stone Massage and Facial Spa has an option that's right for you. Get the latest business insights from Dun & Bradstreet. Not valid for gift cards. Address Huntington Station, NY. For more information, call or visit us today. 11746 USA. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associatesat all stages of their careers. She listens very carefully and responds to the needs of the client. Spa Sales Associate in Hand & Stone - Melville; Melville, Popular Locations. Select a reason for reporting this job. Sessions include time for consultation and dressing. If you continue to see this Welcome to Hand & Stone Massage and Facial Spa in Millville, NJ. Toni was absolutely fanfreekingtastic! read more, Sol A. said: Let me start out by saying I hate shopping. He also attempted to walk out without paying for his service and we explained that he could not do that. para informarnos de que tienes problemas. Guests entering our spas will be enveloped in soothing sounds and aromas while the journey to relaxation and restoration awaits. Est. He couldn't really give me any details about the massage such as the details of the actual massage, any accessories, etc. Hand & Stone - Melville. Perhaps they can check their cameras which show me handing over a card. Find out how we combat fake reviews. Hand and Stone Massage and Facial Spa also welcomes walk-ins and offers same day appointments. We want your spa experience to be a memorable one. HOME /BUSINESS DIRECTORY /OTHER SERVICES (EXCEPT PUBLIC ADMINISTRATION) /PERSONAL AND LAUNDRY SERVICES /PERSONAL CARE SERVICES /UNITED STATES /NEW YORK /MELVILLE /Hand and Stone Hand and Stone Website Get a D&B Hoovers Free Trial Overview Company Description:? Hand and Stone If you've never had a Massage or Facial, you may be wondering what to expect on your first visit to Hand & Stone Massage and Facial Spa. Apply to Receptionist, Front Desk Agent, Esthetician and more! envie um e-mail para 10 am to 6 pm. Shame on me obviously don't trust what they say - it's all in the fine print. I urge you to take prompt action to investigate this matter and refund the value of the missing gift card to my account. Let one of our Spa Associates help you book your massage or facial. In-house contests and bonus opportunities, Employee referral bonuses, Hands-on training, Continuing education reimbursement, Tools for Touch CE webinars, ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, Deeply discounted Verizon Wireless cellular plans, Child care. You deserve to treat yourself to a break from the daily grind. This is a review for massage near Melville, NY: "month membership which entitled us to (1) service per month for 3 months; PLUS a free massage or facial, to be used within 1 year (4 total). $16.10 - $16.37; Full-time, Part-time; Brandywine, MD 20613; Apply Now . At Hand and Stone, Opportunity Knocks. We treat every guest . $12.00 - $18.00 Per Hour (Employer est.) Mooresville, NC. He just said I could come in and add anything additional to the massage, took my card number down along with my phone number so he could contact me if any issues came up or so he could text/call me as a reminder for my appointment. During your visit you'll experience relaxation and comfort, dedicated to your well-being and peace of mind. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. New hand and stone careers in melville, ny are added daily on SimplyHired.com. New email subscribers only. Enhance your Massage or Facial Experience, Proud Founding Member of theNational Association of Spa Franchises, Elevating safety standardsin the Massage & Spa Industry, The secret of the stars available now for everyone, Your monthly oasis with no long-term commitments. Jasmine is a consummate professional. How is Hand & Stone Massage and Facial Spa rated? Onze Time to fill this bad boy with great products like gadgets, electronics, housewares, gifts and other great offerings from Groupon Goods. 2023 Trustpilot, Inc. All rights reserved. At Hand and Stone, Opportunity Knocks. Call the spa for specialty service availability. I will no longer visit this location , I will try another that will accommodate a member !!!! Hand and stone Allendale NJThe service is fine, my massage therapist Emma is fantastic, my complaint as a member is that I can only visit on weekends, I save 2 services to get an 80 minute Hot stone massage, now I'm told that they only book 50 minutes on weekends, that is the most ridiculous rule especially for their members. Book now *We offer other massage protocols and can customize a massage for you. [redacted]. Hand and Stone Sharing is caring! We consistently deliver a massage and facial experience of the very highest quality at a truly affordable price. I urge you to read ALL reviews before purchasing services from this location. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. We treat every guest & employee with respect. at the Woodbridge, Virginia location on Friday, 3/25/2022. Become part of the team and youll see that for yourself. an. Claim your profile to access Trustpilots free business tools and connect with customers. HAND & STONE MASSAGE AND FACIAL SPA - 30 Reviews - 315 Walt Whitman Rd, Huntington Station, New York - Day Spas - Phone Number - Yelp Hand & Stone Massage and Facial Spa 2.6 (30 reviews) Claimed $$ Day Spas, Massage, Skin Care Closed 9:00 AM - 9:00 PM See hours Add photo or video Write a review Add photo Save Are you looking for a dynamic working environment with lots of perks? Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. Call your closest Hand & Stone spa for more massage services. Hand and Stone Franchise Corp. does not accept, review or store my application. I was starting a new job and read more. Opt-out anytime. A woman came out put him in the room and he sat there another 10 minutes!! Here's where things took a wrong turn: he contacted my girlfriend INSTEAD of me, which ruined the surprise. Hand & Stone Massage and Facial Spa Melville, NY 1 month ago Be among the first 25 applicants See who Hand & Stone Massage and Facial Spa has hired for this role Spa Sales Associate. It's that time of year again!! Anyone can write a Trustpilot review. Hand & Stone Massage and Facial Spa accepts credit cards. Business. 11775 USA. Here's what happened: Frank purchased a 3 month membership which entitled us to" read more. We are sorry for the inconvenience. Hand & Stone Corp. Instant Gift Card Program Terms and Conditions, 315 Walt Whitman Road, Huntington Station, NY 11746. Healthcare. message, contactez-nous l'adresse I have been charged every month since and had to call to argue the charge and to take it off my card. I just wanted confirmation that I was told about the charge - no need for dramatic vocabulary. -Carol A Sep 16, 2022 Was a great help to my lower back pain -ETR Sep 12, 2022 I paid an extra $10 for deep tissue, but felt the pressure wasn't nearly hard enough. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! As an esthetician I can tell you you are better off staying home and washing your face based on the products they use. To make matters worse, according to Nikki whom I spoke to on the phone, the gentleman on the phone was "in training" and "didn't notice" that Sunday was fully booked. When he left they had their coats on and ready to lock the door and he tipped $25 which I told him he should not have tipped anything I plan on getting that money back to for the gift card! about businesses and we make it easier for their voice to be heard by the companies. Not a good way to keep members very disappointed. They were never denied this offer. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Our Online Scheduler makes it easy to relax. We know if you have happy employees, you will have happy clients. Although it was their first time, we explained to them that we could not use their gift cards toward an introductory offer on their visit because of [redacted]'s policies, HOWEVER, they could still take advantage of an introductory offer in the future. I was told by a gentleman on the phone that they had a few times available for Sunday, February 16th. Hand & Stone - Melville Melville, Full Time. Really? Se continui a visualizzare When I inquired about the missing gift card, I was informed that it had expired. Read more Hi Guest! Just a few openings available! Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee. who does my facials and Lauren, my masseuse. 5,312 were here. At Hand and Stone, Opportunity Knocks.Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Report Job. Address Melville, NY. 631. In a stress-filled world, our full body Massage will relieve tension, soothe tired muscles and temper migraines. In response to point #1: [redacted] and his wife came in for facial servicesThey asked about upgrades before their services and we explained to them that our Licensed Estheticians can offer specific upgrades based on their skin typesBoth chose to upgrade in their service (this is an every day occurrence and our staff knows to tell clients of the difference in price for each upgradeWe have never had an issue in the past)Both clients came out to pay for their services and claimed that they never heard about an additional fee in the treatment rooms (one of the Estheticians asked the front desk about specific pricing of services before offering them to the client so she could tell him the correct pricing)We waived out the $fee as a courtesy for [redacted] wife, however we asked that he pay the $for his service because the Esthetician came out to confirm the pricing so we know he was toldHe demanded that we barge into his esthetician's room while she was in a service with another clientWe explained to him that we could not do that and he got angryHe also attempted to walk out without paying for his service and we explained that he could not do thatHe then signed his credit receipt with an "X" and exclaimed that he was just going to file a chargeback with his credit card company anywayIn repsonse to #2: [redacted] and his wife were using [redacted] Gift Cards, which state on their website that they can not be used for introductory offers at any spas that accept themOur Introductory offer is priced at $and our pricing for non members starts at $Although it was their first time, we explained to them that we could not use their gift cards toward an introductory offer on their visit because of [redacted] 's policies, HOWEVER, they could still take advantage of an introductory offer in the futureThey were never denied this offer, *** *** put his membership into a Freeze Mode in Dec for months for $per month instead of his $monthly membershipHe was allowed to do this for medical reasons and it would give him the ability to use his membership ad any services he had accumulatedHis first payment

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