If youd like to read more reviews you can check them out on Tripadvisor. There are many rooms with private pools. The staff are all lovely but the rep if course has yet to appear in reception!We have family who are gold club members and they are quite shocked at our treatment.But the sun is shining. the best holiday hotel ive ever been on , all the staff are so pleasant , the hotel is beautiful , the staff are honestly amazing especiallyKiki , Thodoris, Basilis, Georgia the night time bar staff at the rhodes hotel , i want to say an extra thank you to them for making our experience much more pleasurable. I had one option. All the staff were lovely at the beach bar and pizza oven, always smiling and provided very quick service! Its our pleasure to provide the best possible service to our guests, and were glad that this commitment was reflected in your visit. I have to shout out several names for praise - Anna Guest Relations / Zoi Reception / Niki Serving staff all played a key role in keeping us happy and are great assets and ambassadors to the Mitis brand. The other 5 Mitsis Hotels on the TOP 100 list are Blue Domes Resort & Spa, Norida, Family Village and Summer Palace on Kos island and Laguna in Crete. Most evenings there was also a singer, DJ or live band in the main bar. Efharisto poli to Mitsis Rinela Hotels. At no extra cost to you. I had booked late checkout through concierge on app which you have to pay on final day, it does not state if available. The shallow seabed is rocky so best to be careful when trying to traverse as waters do tend to get choppy, particularly when snorkelling, however the marine life on offer was great to see. Christina Belgium Staff 9.3 +36 photos Experience World-class Service at Mitsis Laguna Resort & Spa Mitsis Laguna Resort & Spa is located on Anissaras pebble beach, only 1.9 mi from Hersonissos. We are pleased that you enjoyed our accommodations and restaurants to their fullest! I loved their cocktail menu and became quite partial to an afternoon bellini during our stay we were on holiday after all. The plants were tidy and cared for, and things looked proper and maintained, this theme continued thorough-out the hotel (hats off to the landscaping team) When we arrived at the main building, we were welcomed by a kind, and friendly receptionist (Zoi) who seemed genuinely happy to greet us. We have a very late departure and have been quoted 40 for a late check out and quite frankly think this is excessive on top of what we have paid for our honeymoon holiday! Ms Caldecott had arranged to travel to Rhodes for 10 nights with her two daughters, 18 and 17, on 2 August for their last holiday as a family. Rhodes Rodos Maris Resort & Spa A 5* beach resort located at the southeast coast of Rhodes. The main restaurant is open for breakfast, lunch and dinner. I organized an incentive for 21 persons to Rhodes in April 2022. 2021 Associated Newspapers Limited. . Fab friendly Staff, great location, good food options, Ammades All Suites Beach Hotel - Adults Only. Registered office: 1 London Bridge Street, SE1 9GF. The Staff, the service including the high restaurant and room standards are excellent. 29 June 2022 by Karen Quinn We recently stayed at the stunning Mitsis Rinela Beach Resort near Heraklion. Our room allowed us access to a rather pleasant private pool, we spent a lot of time here and never struggled for a sun bed. Welcome to stunning Kos! The airline is sending its scheduled flights out empty to repatriate holidaymakers. A shopping arcade features souvenir stores. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. A special thanks to Maria from the main restaurant, she makes contact easily and is very helpfull and kind! We opted for a bloody Mary and a Bellini alongside our coffee as a treat. Mitsis Hotels is high in interest and demand of the German market. In addition, we are offering all other customers with imminent departures to all other areas of Rhodes additional flexibility, including cancelling for credit and fee free changes.. As many as 10,000 Britons remain on the island, with thousands more due to depart in the coming days. It is table service albeit it all inclusive you need to get served at your dining or bar table. Family Village is a rich 4* ultra-all-inclusive family beach resort with superb views, offering peaceful family holidays in Kos, located right on a Blue Flag awarded beach. Dear LiesbethVDL,Thank you for your wonderful feedback regarding your experience in our hotel, we truly appreciate your kind compliments especially coming from you as an organizer! Passengers due to travel on Wednesday will be offered a fee free amendment to another holiday. You have so many options for eating at the Mitsis Rinela. The wonderful resort location leading onto the beach is beautiful.We also understand that the right staff is so dearly important, so would like to commend Gili who made our time and others very special plus entertaining, thank you. Dear Vashers,Thank you so much for taking the time to post such a great review of your recent stay at Mitsis Alila Resort & Spa. I would return. The menu has all your favourite brunch specials with options like Eggs Benedict and freshly cooked omelettes. We will definitely be returning next year for another stay. And if thats not enough there are plenty of watersports available including canoeing, paragliding, pedal boats and water-skiing. Again hot and cold options with a fish/meat freshly cooked on a grill which was a nice touch. Theres another playground on the beach so you can relax on a lounger while the kids have fun playing. Service was slow and relaxed and most of all it was lovely not to have to jostle with other guests at the buffet bars. If you book anything in cash GET A RECEIPT! 4,506 reviews #20 of 123 hotels in Rhodes Town Location 4.7 Cleanliness 4.4 Service 4.4 Value 4.1 Travelers' Choice Mitsis Grand Hotel Beach Hotel, the only five-star all-inclusive beach-front city hotel in Rhodes, is synonymous to first class hospitality. The food was pretty poor and you had beach goers wondering through the restaurant to get to the beach. The breakfast buffet features a range of fresh fruit, fruit smoothies, local products like Greek yoghurt and jams, a range of hot egg dishes and breakfast meats. Whilst youre there, schedule a Palace of Knossos visit, its the origin of the Greek Minotaur myth and has some fascinating ruins and frescoes. Just stayed in Mitsis Norida beach Kos. We could not be happier to hear that you had such a great holiday experience with us! Samantha Caldecott, 46, from Orpington, south London, was told she could not get a refund for her 4,900, 10-day holiday at the 5-star Mitsis Rodos Village Beach Hotel and Spa in Kiotari, Rhodes, on 2 August despite her hotel being badly damaged by fire. The only issue really is that it it windy in this location and not every day you can swim in sea. The room where I had the massage had no air conditioning, so was again boiling. The room was clean and tidy, bar a bit of a dusty floor so I decided to call receiption and to their credit, 5 minutes later a cleaner had arrived to have a wet clean of the floor (problem solved) Our minibar was topped up daily with soft drinks and water, with staff asking our preference for drinks as to avoid waste. Loved it! Having had to sit in adjacent chairs we saw perhaps 20% being usedWHY DO YOU ALLOW THIS???? I expect from a 5* resort to be waited on without sounding too pretentious. Registered in England No. It never felt busy on the beach which was a relief from the more popular pool area. Not exactly a great experience, but again, with investment, it really could be something special.7. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Then head over to my top 6 things to do in Halkidiki to find out how to spend your time. This is my favourite spot for a coffee in the morning to watch the waves rolling in. Tuesday and confirmed that customers would be refunded. There are so many different types of room at the Mitsis Rinela it can feel a bit overwhelming which one would suit you best. Stayed at Mitsis Grand Hotel Rhodes Town. The little shop on the resort, right next to the pool tables was great and staff in there were so friendly and talkative.Though we were a little disappointed by the lack of food choices, especially if you have younger children, who are fussy at meal times! As a five-star beach resort hotel, Mitsis Grand Hotel delivers on facilities. She is still contemplating whether to go to Rhodes as planned or pay the extra to visit another country. Theres a huge selection available with a fresh egg station and plenty of cooked meats. Such holidays are covered under the package travel regulations, the rules of which dictate that holidaymakers can cancel for a refund if unavoidable and extraordinary circumstances occur at the place of destination or its immediate vicinity which significantly affect the performance of the package or the carriage of passengers to the destination. A huge shout out to the staff at the brunch/ouzeri, George, Nana and Aphrodite. We found an amazing traditional restaurant just a short walk from the taxi rank - Avli's. We recently stayed at the stunning Mitsis Rinela Beach Resort near Heraklion. Heres the latest travel information for people travelling to Rhodes. Ask Timur M about Mitsis Royal Mare Thalasso & Spa Resort, Ask Roboliverj1990 about Mitsis Royal Mare Thalasso & Spa Resort, Ask Rick S about Mitsis Royal Mare Thalasso & Spa Resort, Ask Nemesysmtc about Mitsis Royal Mare Thalasso & Spa Resort, Ask NuritTLV about Mitsis Royal Mare Thalasso & Spa Resort, Ask corneliav825 about Mitsis Royal Mare Thalasso & Spa Resort, We compared the lowest prices from 11 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 12 websites. Commitment to service and guest satisfaction is our main concern. ?It was our 57th wedding anniversary, we told the concierge this and he promised a special evening, did it happen NOdont make promises you have no intention of keeping House keeping seem to find it impossible to restock the coffee milk etc without having to complain EVERY SINGLE DAY. With amazing staff! With over 10,000 participations since its launch, this year we are giving away 3 unique prizes to 3 lucky winners! We had paid a bit extra to stay in a superior sea view bungalow and were quite pleased with the room, though a bit more of a view of the actual sea wouldve been nice, our view was far from unpleasant, was well sized, and had a gigantic, comfy bed. I overheard other guests complaining about this so I dont think its an issue restricted to the garden bungalows. Passengers due to travel on Wednesday will be offered a fee free amendment to another holiday. As you would expect, this place serves traditional Greek food. Youll be given a wrist band when you check in to easily show you are staying at the hotel so make sure to keep it on during your stay. Finally we found a lovely little bar down on the beach, again they have refreshing cold beers, cocktails and slushies for the little ones. This seemed to be the only part of the hotel you actually had to pay more for. Always a smile when serving us and a keen interest in how my wife was doing given her pregnancy. Best price guarantee - If within 24 hours of booking with us, you find the same holiday cheaper from . I trust it will be all right)) All the best and all the good luck)). All passengers will be entitled to full refunds. All the more, Mitsis Ramira Beach Hotel on Kos island is the big winner of the awards, honored as the best hotel in the world! She was truly a great ambassador for the Mitsis hotels. The Food - (Main Restaurant Buffet) Breakfast - A mixture of hot and cold foods but very, consistent in terms of choice and a bit boring. Absolutely amazing place to stay. All rights reserved. It boasts several pools, restaurants, lounge bars, and is within convenient walking distance to Rhodes Towns major sights. Your input made our day! To me, whats happened in Rhodes is that. Greece has an increase of 11% and a recommendation rate of 100% compared to the same period last year. We have just returned from a one week stay at Mitsis Alila and it more than exceeded our expectations. !Looking forward to your 4th stay with us soon!Best regards, Mitsis Alila Resort & Spa. The resort has 314 beautifully decorated guest rooms, with all modern amenities, concierge service, VIP transfers and valet parking. After being contacted by i, easyJet have since offered Ms Caldecott a full refund for her holiday. In terms of evening entertainment it was non-existent. Third time to Mitsis. On top of that, an exciting entertainment program throughout the day as well as numerous sports and recreational activities will delight you. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. This is where most kids will spend their time on holiday. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature local and . The team in the restaurant do not smile and are also run off their feet again getting a refill is near impossible. All of them are very family friendly. Its well served from all over the world and there are plenty of places around the airport to pick up a hire car. Near the pizza station is the beach BBQ which is a meat lovers dream. The food was superb and the different restaurants make it an even more enjoyable stay. Passengers due to travel on Wednesday . If you dont fancy driving then a taxi should cost you less than 30. They informed us to look at the brochure online. Anyone can write a Trustpilot review. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It is an amazing hotel with amazing service! The bathroom is plenty big enough with a massive walk in shower and shelves for storage. 3. The main attraction of the island, Rhodes impeccably maintained medieval old town, is a 10-minute walk away. The food hut next to the main pool offers freshly made pancakes and waffles, delicious ice creams and the prettiest patisserie style sweet treats. Explore Rhodes Rodos Village Beach Hotel & Spa Its our pleasure to provide the best possible service to our guests, and were glad that this commitment was reflected in your visit. The standard Sea View rooms are looking fresh thanks to a recent refurbishment. Hotels & Resorts Crete Laguna Resort & Spa It has potential to be something really special but it must update, modernise and most importantly, invest. Your warm words give us an extra boost to continue providing this high quality service to all of our guests!We will make sure to deliver every word to Magda,Christina and Evie! Tui cancelled all flights and holidays to Rhodes until Tuesday and confirmed that customers would be refunded. The only one we really didnt enjoy was The Albertross situated by the beach. The hotel is absolutely fantastic, we had a family room with a beautiful sea view. The Foreign Office said: We have sent a rapid deployment team to Rhodes. Whilst the beach at the Mitsis is lovely the island has heaps more beautiful spots to play in the waves. You will have been issued with an Atol certificate. We just gave up in the end and downloaded what we needed when we were out and about. All the ingredients are there, but the Royal Mare must make this change otherwise, I can see the resort being stuck in a time-warp, never quite delivering on its hopes and aspiration as a true 5* resort. They also had a brilliant selection of desserts which were so beautifully presented even I couldnt resist! We are thrilled to hear that you had such a great holiday experience with us! Another great all inclusive hotel we tried in Greece is over on the main land. So if youre looking for the best family hotel, Crete read on to discover why I recommend the Mitsis. Let down by a room that needed maintenance and updating. This includes both alcoholic and soft drinks. There is also a summer kids club and a kids outdoor pool. The Conclusion - So, there we have it. Its located just above the sea front and has wide windows which are raised during good weather so you can gaze out to sea.

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