This is not true. X | What do those fees even go to, anyway? By clicking "Sign Up" I agree to receive newsletters and promotions from Money and its partners. Unfortunately, the return of concerts also means the return of ticket service fees. F U Vivid. They refused to stay on the line to make sure I got the email. Yes. Both sites also offer tickets for a wide variety of events, from sports to concerts, theaters to festivals, and pretty much everything in-between. Two of the leading contenders in this secondary market are Vivid Seats and StubHub. This sector is one place Vivid Seats stands out from the competition. If any party disagrees about whether the foregoing provision (or any portion of this agreement to arbitrate, including without limitation the provisions relating to arbitration, the waiver of class or representative proceedings, and opting out) can be enforced or whether it applies to the dispute, the parties all agree that the arbitrator will decide that dispute. That's lower than SeatGeek and much lower than Ticketm aster. As a result, I ended up getting about a 5% discount instead of the advertised 10%. The parties are not required to exchange selection lists. Vivid Seats does not guarantee that your ticket(s) will sell and will not offer any compensation to you if they do not, regardless of the reason the ticket(s) did not sell. I called to inquire, and their customer service is rude, uninformed, and not at all helpful. Both services allow you to buy hard-to-find tickets or to sell yours if you no longer need them. I just got pumped in the kiester by Vivid. Then I try to and talk to someone about it to get a breakdown of the pricing and the guy tells me he cant even explain to me. If Vivid Seats changes these Terms and Conditions, it shall post a revised version at www.vividseats.com, which automatically replaces these existing Terms and Conditions and become effective immediately. L | Upon receipt of an order, you must confirm or reject the order immediately, and in the case of instant download tickets upload the tickets upon confirmation, and may not modify or cancel the ticket listing, or otherwise attempt to stop the sale. Vivid Seats is a secondary ticket marketplace that connects ticket sellers with buyers (hereinafter the "Vivid Seats Marketplace"). But how are these fees calculated? It is also to maintain its award-winning customer service. The heading at the beginning of each paragraph is for reference purposes and in no way defines the scope or extent of such paragraph. How Are Ticket Prices Determined? You and Vivid Seats each waive any right to a jury trial as well as any right to bring claims in or otherwise participate in a class, representative, or consolidated action or proceeding, as set forth below. A Seller must provide the buyer with the exact ticket(s) listed for sale, on or before the delivery date, and by the delivery method, contained in the listing. Failure to provide sufficient proof of sale, as determined solely by Vivid Seats, is a violation of these Terms and Conditions and may result in the penalties described below. 70 / 100. If UPS is the delivery method, the Seller must contact Vivid Seats to obtain a duplicate shipping label. Any and all qualifying and restricting information regarding the seats, such as limited or obstructed view, wheelchair access, access to restricted areas, or other included restrictions or amenities. Yes, you do get offers for discounts from Vivid Seats and you can receive the deals in your inbox when you sign up for their email newsletter. While you dont have to pay a phone operator or a clerk, that doesnt mean that its free.. Q | Vivid Seats charges very high fees compared to most other ticket reselling websites. The rest, when taken with other revenues, is how we earn a profit., NewsletterDollar ScholarStill learning the basics of personal finance? If you do the math, these prices will equal about the same. For the avoidance of doubt, the waiver of the right to bring claims in or otherwise participate in a class, representative, or consolidated action or proceeding set forth in the Class Action Waiver provision below does not prevent You from seeking public injunctive relief in an individual capacity to the extent otherwise permitted by law. In addition to filing the Demand for Arbitration with the AAA, in accordance with its rules and procedures, you must send a copy of the completed form to Vivid Seats at the following address: Vivid Seats LLC, Attention: Legal Department, 24East Washington Street, Floor 9, Chicago, IL 60602. To me, Prime Orchestra is Orchestra Center which they dont break out. NetworkBuildz aims to help people to connect, communicate and collaborate in secure and better way. Create a Vivid Seats account to start earning rewards and status. You and Vivid Seats each agree that, except as provided in the Exceptions provision below, any and all disputes, controversies, or claimsarising out of or relatingin any wayto: (i) these Terms and Conditions; (ii)youruse of,or access to,thesite; (iii) VividSeatsservices; (iv) any tickets or other items sold or purchased throughthesite; or (iv) any marketing, advertising, statements, or representations regardingorrelated in any way to these Terms and Conditions, the site (including access to and use thereof), Vivid Seats services, and any tickets or other items sold or purchased through the siteshall befully, finally, andexclusivelyresolvedthrough final and binding arbitration rather than in court. Vivid Seats has a Buyer Guarantee that states, We guarantee that your tickets will be delivered in time for the event or your money back. If an event is cancelled, Vivid Seats policy states they will reimburse customers 100%. Listed tickets can be viewed by buyers atwww.vividseats.com. It can be frustrating; you can get the same beer from your local convenience store for $5. Any request for payment of fees by Vivid Seats should be submitted by mail to the AAA along with the Demand for Arbitration, and Vivid Seats will make arrangements to pay all necessary fees directly to the AAA. Yesterday, I almost purchased a pair of NHL tickets on Vivid. How can you choose between the two sites? Discover what's next The Intent Notice to Vivid Seats should be sent to Vivid Seats, LLC, Attention: Legal Department, 24East Washington Street, Floor 9, Chicago, IL 60602. If no delivery method is selected, Vivid Seats shall designate the tickets for UPS delivery. That's the whole reason I went to check this out. N | NO RETURN POLICY AT VIVID! Last minute tickets: Buy tickets for NBA, NFL, MLB, NCAA, and NHL games, right up until game time. D | I agree to Money's, Protect yourself from the threat of Identity Theft. I did have to wait about 2 months for the seller to transfer them but the email came 3 days before the show and the tickets worked. Get Promo Code VIVID10 $10 OFF 23 uses today. More LOCAL to Love. I tried to call and ask why I was not aware of the final price and the sales rep couldn't answer. StubHub does have decent customer service but it is nowhere near as highly recommended as Vivid Seats. Vivid Seats sent multiple confirmations to us in email and then three days before the show texted us to say we were unable to procure seats to your event. If the parties are unable to agree upon an arbitrator, each party to the dispute shall have 14 calendar days from the transmittal date in which to strike names objected to, number the remaining names in order of preference, and return the list to the AAA. NEVER use this site. These Terms and Conditions, the use of the vividseats.com and our mobile application, and any purchases of tickets hereunder will be governed by the laws of the State of Illinois, subject to conflict of law principles. Vivid customer service apologized but explained they were unable to fix the situation, and unable to offer a refund until paperwork and documentation is provided by us. Yeo says Vivid Seats service fees go toward a couple of different things, including operating costs, things to actually keep our lights on, customer service and the technology that powers its system. Their prices are close enough that it can be worth your time to check out both options and compare the final amounts. With comprehensive and affordable Identity Theft Protection software, Identity Guard will secure your personal information. Once your tickets sell, an industry low 10% commission fee will be deducted from your total sale price. You do still get a guarantee against fake tickets, so it someone sells you a fake StubHub will help you get the genuine article for your show of choice if at all possible in order to make sure you dont miss your show. When you click on Continue to Checkout another page will open that will show you the full breakdown of the ticket along with its service fees, delivery fees and the final price of the ticket. G | If the value of the relief sought is $10,000 or less, at your request, Vivid Seats will pay all filing, administrative and arbitrator fees associated with the arbitration. R | I find that their prices are lower than Stubhub. For the avoidance of doubt, however, You can seek public injunctive relief to the extent authorized by law, warranted by an individual claim(s), and consistent with the Exceptions clause above. I agree to Money's. Vivid gives you no such option. The AAAs rules are available at www.adr.org. I inquired about their 100% satisfaction guarantee since I was not satisfied, and they told me that I could take a surveyreally, thats your customer service? Vivid Seats' service fees are reported to run from 20% to 40% of the original ticket price. I agree. Tickets you can trust: 100 million sold,100% Buyer Guarantee. Get useful tips, expert advice and cute animals in your inbox every week. Note that the prices don't include a small fee that gets tacked on at the end. The service charge covers the cost of all company operations required to facilitate transactions and maintain our industry-leading customer service. Usable by the general public and not restricted to students, children, the disabled, people of certain nationality, citizenship, gender or team preference. Furthermore, both sites offer an app for finding tickets while on the move. This article will discuss how the Vivid Seats fees and the ticket prices are determined. Vivid Seats does not own or generate tickets; rather, we act as an intermediary between ticket sellers and buyers. They have no authority but simply read from their script which is obviously written to deflect expected complaints. Vivid Seats Fees Calculator . Vivid did not. Both Vivid Seats and StubHub get many important things right. The parties will confer to attempt to agree to an arbitrator from the submitted list and to advise the AAA of their agreement. O | For a few years, StubHub experimented with All In Pricing, where they showed up-front costs instead of tacking them at the end of the transaction. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. Candidly the unfortunate customer service people at Vivid Seats probably take a lot of punishment from ripped off customers. How are fees determined? Exceptions:Notwithstanding the remainder of this Arbitration and Dispute Resolution section, You and Vivid Seats agree that the following types of disputes will be resolved in court, unlessbothYou and Vivid Seats agree to submit the dispute to arbitration pursuant to this Arbitration and Dispute Resolution section: (1) Disputes or claims within the jurisdiction of a small claims court; or. Get useful tips, expert advice and cute animals in your inbox every week.Sign UpBy clicking "Sign Up" I agree to receive newsletters and promotions from Money and its partners. We'll tackle primary sellers first. It vets sellers and allows them to post tickets online for resale. If the tickets are sold out quickly before the event then the demand increases which shoots up the ticket price. These Sale Terms contain the entire understanding of the parties with respect to the matters contained herein and supersedes and replaces in its entirety any and all prior communications and contemporaneous agreements and understandings between the parties, whether oral, written, electronic or implied. Seller agrees to use such information for the sole purpose of shipping or delivering the specific purchased product and for no other purpose, including contacting the buyer directly. At the end of the day, the real choice between StubHub and Vivid Seats comes down to what service has cheaper tickets. Delivery of an invalid, counterfeit or fraudulent ticket. If your tickets don't sell, you won't be charged. Leadership Culture Ratings vs Vivid Seats. It is a full-service online marketplace for people looking to buy or sell tickets for sports, concerts, theatre and events. Yes In 2017, Vivid Seats reported having more than $1 billion in turnover. For this reason, the listed ticket prices are subject to change at any time, and may be higher or lower than the price displayed on the tickets themselves, which is known as the face value., Did you find it helpful? Additional fees, like shipping, can be as much as $25 or as little as $7. After devoting a lot of my afternoon with customer service trying to get delivery of the tickets, with nothing but being put on hold for way too long time and time, and then being told they resolved the problem and to check my email soon, I finally concluded I was in an endless loop. StubHub still shows you the fees prior to checkout if you want to see them. Christine Yeo, marketing and communications manager for Vivid Seats, explains that Vivid Seats is a marketplace. This section is where the site makes its money. Best websites to buy event tickets are StubHub, Ticketmaster, SeatGeek, Vivid Seats, and Gametime. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. NetworkBuildz is engaged into Network Design, Implementation, Consulting and services related to the communications. The popularity and location of the event are also significant factors in determining the market value of the ticket price. Does Vivid Seats Have Fees? Also Read: StubHub Selling Fees Calculator: Understand In-Detail Our Motto is: Lets Connect the World Better. They have been around for many years, are considered reliable vendors, and offer seats in places that many primary ticket websites do not. Guaynabo, PR 00968, By clicking "Continue" I agree to receive newsletters and promotions from Money and its partners. Are you also wondering why you got the You're a power user Read more, Having trouble while the Checkout process on Ticketmaster? Shawna [12:48 PM] How is it that stub hub is offering refunds then ? I hope you can set my mind at rest. This means that all ticket prices are set. Stub Hub obviously is way ahead of the curve on this one. I just bought from them, vividseats, was this a mistake ? Will only use Stubhub from now on. He said thats because there are multiple concessionaires who bid every few years for a contract giving them the right to sell that beer at Madison Square Garden. Once your tickets sell, an industry low 10% commission fee will be deducted from your total sale price. Vivid Seats is a ticket exchange and resale company that fills the Read more. Ticketmaster. Now you just have to click on the Filter and check the box to Show prices with estimated fees. Its tacked on at the end, and Im not sure its even shown as an individual amount, its certainly not on the receipt. Further, the provision that has been deemed to be invalid or ineffective shall be enforced to the greatest extent permitted by law. As much as Ticketmaster or AXS or SeatGeek is the one charging the consumer that fee, they're doing it as a vendor on the behalf of the venue., Indeed, Ticketmasters website says that in exchange for the rights to sell their tickets, our clients typically share in a portion of the fees we collect, with some going toward software, equipment, services and administrative support. You and Vivid Seats each waive any right to a jury trial as well as any right to bring claims in or otherwise participate in a class, representative, or consolidated action or proceeding, as set forth below. ScoreBig. Why Ticket Service Fees Are so Annoyingly High and How to Avoid Them. NO FEES TICKETS We all love a good deal, but are "no fees" tickets really the most bang for your buck? I bought 2 tickets from Vivid Seats to Route 91 in Vegas this year and after the tragic events of that night , Stub Hub emailed my friend and immediately reimbursed her for her tickets along with a very sentimental note ( she did not even ask for reimbursement). Normally, I purchase baseball tickets from Vivid, but recently I bought Hollywood Bowl tickets and had to pay a ridiculous amount for the shipping. When I am looking for NFL tickets, the first place I look is Ebay. Dorado, PR 00646, Metro Office Park A few days later once the transaction actually hit my credit card, the amount charged was almost 40% higher than stated on the receipt. In order to win the contract, they have to make big promises not just about providing great choice and service but also about how much money they can give back to the venue. Megha, our expert writer who excels in creating comprehensive how-to guides and troubleshooting articles for social media apps. In addition to it, there is also a delivery charge which is up to $2.50 for the mobile delivery. Everything is just rolled up into one amount, making it hard to see what has happened until after you have paid. Vivid Seats is one of the many merchants that offer users the chance to buy and sell live event tickets on the secondary market. 100 million sold,100% Buyer Guarantee. Leave the paper at home! Yes. Vivid Seats service fees are reported to run from 20% to 40% of the original ticket price. Another way to get discounts is to watch the Vivid Seats ads on third-party websites that may offer coupons. Searching for Vivid Seats Fees Calculator? Vivid Seats would like to introduce the easiest way to sell tickets online. Vivid Seats was launched in 2001 and had a very mature website. Author A form for initiating arbitration proceedings, Demand for Arbitration, is available on the AAA website. I had a stressful day with vivid seats for a Cubs game in June 2017. Dollar Scholar Asks: Are Store Credit Cards Worth It? When you go to buy a beer from the concession stand, it costs $15. If you have purchased tickets from Vivid Seats then you may have noticed the price that seems to include other fees as well. Vivid Seats may demand proof of prior sale to verify that the tickets actually sold elsewhere prior to Vivid Seats submitting a request for purchase. M | The website features all the bells and whistles you would expect from one of the big players in the business. So when I was dealing with vivid seats, I asked if I could do that. If you see the price of the ticket on the listing it shows just the ticket price but it does not include service fees which get added subsequently when you checkout. The leading ticket outlets, however, have inflated prices and aggravated customers with limited slots. Listed tickets can be viewed by buyers at. Vivid Seats (SEAT) has a Smart Score of 4 based on an analysis of 8 unique data sets, including Analyst Recommendations, Crowd Wisdom, and Hedge Fund Activity. I purchased two tickets for a circus. There are feesthe price you see at first isnt the price you pay, but costs are still below StubHub in many instances. I went on both Stubhub and Vivid for Tool tickets, prices were more or less even but Vivid wouldnt disclose their fees unless I entered all my personal information, email, phone, address, credit card info. All Rights Reserved. Brick and mortar stores will never go away, but buying things online is mainstream now. Vivid Seats is a secondary ticket marketplace that connects ticket sellers with buyers (hereinafter the "Vivid Seats Marketplace"). In this head-to-head, there can be only one winner: you, the consumer. To begin the purchase and checkout process, click the "Buy" button next to the listing. Shawna [12:50 PM] But you do the same thing, sell tickets. At mirmgate.com.au we have compiled links to many different calculators, including Vivid Seats Fees Calculator you need. After you select the ticket click on buy next to the listing to continue.

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