If you have any questions related to Mintos privacy policy and use of commercial electronic messages, please contact Minto Properties Inc. at 200-180 Kent Street, Ottawa ON K1P 0B6 or 1-877-751-2852. Access the Essex RentCafe portal for resident-only options, like paying rent and maintenance requests. In closing there's issues that should be fixed ASAP! I would advise against opening a new card for the sole purpose of paying rent using one of these services since the rates change constantly. Group is a fully integrated real estate company offering new homes and condos, apartment Pay online from any device through our online portal. If you choose to add Internet and cable, this is an additional charge you will want to budget for. An error has occurred, please try again later. If the support response is going to be Were sorry! Waited overnight which my apartment literally felt like hell- I was miserable. I kind of understand that if they are busy but in the same time we are paying for a two bedroom two bathroom with my husband! Minto Apartments is the rental operations and management division of Minto Group and Minto A holding deposit can be refunded within 24 hours if you choose to release the apartment you have on hold, or if your application is denied. So its not bad. Elaine makes the place shine working at her desk helping everyone with their business The other ladies also make the place work like a well oiled Clock!! small spreadsheet I quickly put together to compare the three options. My online portal charges a fee for credit cards. Detailed information to prepare you for your self-guided tour, including where to park along with the available apartment homes you will be viewing, will be provided ahead of time or upon arrival. Keep an eye out for community amenities and apartment features that are most important to you. A lot of people are currently using RentCafeResident to pay rent at the moment, so the system is a bit congested! Then maybe this company shouldnt be trying to run an app that thousands of people are trying to use to pay their rent if their systems arent even ready for it. Does anyone have experience with this site or others that allow rent to be paid by CC? [2] This will also trigger the $300 travel credit. & people! The application fee, reservation fee and initial move-in costs must be in the form of certified check, cashiers check, credit card or money order. Additionally, your costs will depend on how much you use your appliances and the amount of time you spend in your apartment home. Other flexible rent payment options include paying rent with cash from one of the 30,000+ CheckFreePay locations nationwide, or by calling into Zego 24x7x365. If you are like most renters, your landlord or lease agreement has specified your method of payment for your monthly rent. This has gone on for years. For example, your monthly gas charges may be less inNorthern California, but higher in theSeattle Metro areawhere winters can be more intense. When will my payment be applied? Restrictions do not apply to dogs necessary to provide the disabled with equal access to housing. Note: The availability of features may vary based on each community that uses the RentCafe platform as their Resident Portal. There are obviously many different combinations of cards and services that can be used, but at the moment I think there are only 4 that are really worth looking into on a long term basis: [1] This is a promotional rate, payments can be as far into the future as youd like but have to be scheduled by September 30th, 2016. Register by selecting one of the register options. Ms Thema, youre the best and keep up the great customer service. I never have issues parking here. The site is very slow and will not allow adding valid Capital One MasterCard and won't address the issue. Monthly costs can range from $50 - $100 for electricity, $20 -$35 for gas, $50 - $100 for water, trash and sewer, and $80 - $120 for Internet, cable and streaming services. Kait remembers the names of the residents after one introduction and greets you with a happy and honest; How My I Help you. When youre ready to move out of your apartment, you will want to request a pre-move-out inspection to determine if there are any items you may need to clean or repair before your departure to avoid additional costs after move-out. Does anyone have experience with this site or others that allow rent to be paid by CC? Our amenities will be available for you to view during your self-guided tour. All rights reserved. If you would like to explore available options to transfer to another Essex community, please contact your management team to inquire about our transfer policy. Multiple occupants can submit separate payments through our online resident portal, by mailing separate checks, paying by cash or cashiers check through our walk-in payment program, or a combination of all payment options. If you have any questions or need assistance in setting up or canceling auto-payments, please reach out to your Property Management office or contact our resident services support team at feedback@rentcafe.com. Now I find out they take ApplePay (true applepay) and with AppleCard this could be an easy way to ALMOST eat all the fee + front rent for a few days, example rents due between 1-5th including grace period, and lets say a hypothetical I get paid the 6th. RentCafe helps manage everything prospects and tenants can see and do online. Definitely recommend living here. Monthly utility costs include separate electricity, gas, water, sewer and trash charges. No customer service whatsoever. For Residents. Why did autopay not work this month and what can i do to recover late fees? For information about adding a new community, login to RENTCaf Site Manager, select Help Center from the Help menu, then go to Administration > Property Configuration > Property Setup Wizard. Reddit, Inc. 2023. There was an issue with my bank account and all I was sent was an email saying it had been added successfully. The RentCafe Resident app is a mobile application that serves as a partner for residents in managing their community-related tasks. When you are ready to sign a lease, you can use our quick-and-easy online leasing tool to secure your new home. All I got in response was a dialogue that said Was our app helpful? with thumbs up and thumbs down options and not so much as a we got your response, much less a place to leave comments, after clicking one of them. Shameful business practices my friends. Thanks to the RENT Caf Resident app and Visa, you can now make secure digital rent payments, view balances, submit maintenance requests and more. my only issue is that i can here my neighbors thru the walls. The transition of information from posting your own bulletins for whatever personal use, to addressing any common area needs are pretty reliable. Yes, we charge $3 processing fee for each check received and processed. To transfer to a remodeled apt was another charge. It is up to your financial institution when they post to or remove pending transactions from your payment account. I'm a resident of Sienna Bay Resort in St Petersburg, Fl. Go to the Manager Login page, enter the email address and password associated with your Site Manager account, and then click Login. I just cant anymore with people having NO Common Sense. Funny how these low star people are reviewing the apartments they live in and not the functionality of RentCafeResident that is used by many different properties. Say goodbye to writing checks and calling the leasing office, and hello to convenience and control. Privacy Policy. When I called & asked resident care (new) hirer she informed me if I wanted copies of my lease Id have to come to get them. Go to Resident Login page, sign in with your credentials, click the Profile icon on the top menu, and then click the Edit Profile button. It is up to the Property Management company whether credit card payments are accepted. Items that are commonly left behind include phone chargers, keys, jewelry, and other personal items. I absolutely love everyone in the office. RentCafe Resident is a totally legit app. If the Auto-pay Setup tab is visible, click the tab, and then click the Delete button next to the automatic payment that you want to cancel. Obviously the best solution will depend on how you value TY points and UR points, on your rent amount, and on what cards are available to you. I for one rarely use my front door, thus can easily miss the notification letter whereas if the message was sent directly to my phone via RentCafeResident notification feature, it would just be more efficient and less annoying. mortgage) or if your rent can't be paid through a third-party check, this post is not for you. Again, working two jobs is hard to get in the office to make my monthly payment, so its super convenient that everything is online! Please allow 3 business days for a representative to contact you. Credit card - 2.5% service fee per transaction: Debit card - Flat service fee per transaction: $0 - 1,000: $3.95 $1,000 - 2,000: $4.95 $2,000 and above: $9.95 You can also download the mobile app for convenient on-the-go access. If you have questions regarding your move-out statement, please contact our support team atPastResidentSupport@essex.comdirectly. Most of the residents who use it say it's a scam or needs to be improved. One-time and recurring online payments can be made through ourRENTCaf resident portal. RENTCafe allows you to view your current balance due, view activity of charges to your accounts and payments made to your account, set-up and manage payment methods, make one-time payments, and set-up automatic recurring payments. I use to be able to put work orders in. January 10, 2019 As a renter, you are paying a monthly fee to your landlord in exchange for a place to call home. Again this is required by the landlord but provides absolutely no value to me as a renter. RENTCafe FAQs can be found by clicking here. You can access RENTCaf and login to your account through any of the following methods: Go to http://www.communityhousingpartners.org/rentcafelogin. Alternately, additional fees may be charged at move-out because of any work required to return your home to its original condition if not first covered by your security deposit. NALS Apartment Homes won't pursue the matter but rather responds "yeah, we know it has issues with Capital One cards." Though this fee is generally non-negotiable, unless your landlord is mom or dad, your method of payment can be. You're sure to find the perfect fit, from smaller floor plans likestudios and one-bedroom apartmentsto more spacious two- and three-bedroom floor plans and townhomes. How do I advertise my rental listings on RENTCafe.com? Weve got answers! I'm a frequent business traveler and rarely home went rent day arrives so RentCafeResident is great for paying the rent. 3. What should I do when I cannot access my account, or my account is locked? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Please enter your details to create an account. The A/C in my daughters room, and the central AC that is in the living room and my bedroom does not work, the master bedroom toilet is not working, The hall light is not working, they just finished cleaning outside of my windows as Im on the bottom floor in the decay on the top of the bathroom in the master bedroom was letting Rivermoor and chowder House by the hundreds, that is not fixed, it flooded because its essentially see in the apartment and the rug is not back inside of the mask bedroom the entranceway and The closet doors slide they were taken off to put in stuff to fix the flood now and cannot use any of the doors in both bedrooms in the hallway there is approximately 10 hours, so I am living in the house that Jack built nothing is fixed and I have no way to put it in the rain to Caf should contact me and explain to me how to use it because I cant figure it out I need to get my two friends, I asked the maintenance guy that works here how do use it he had no clue that. 1 Find Apartments for Rent Featuring hundreds of thousands of apartments and houses for rent, RentCafe.com makes it easy for you to find your perfect home. In a matter of days Ms Thema provided me a favorable response to my renewal request and personally handled and expedited my lease renewal. Over the past week she has tried everything and managed to figure out the glitch. Essex offers below-market rent (BMR) programs at many of our communities. Youve got to be joking with the speed performance of RentCafeResident. I get 10-20 spam, fake, phishing emails from this company daily . I had a couple of things in my apartment that needed to be fixed and it was done and ready for me to use when I got home from work. Not only has multiple times has the Resident Care Center deleted my maintenance request & marked my work orders as completed (when know one ever showed up, or called me as instructed on ALL work orders I place. Avoid this or any related Seacrest business at all costs or it will cost you more in the end. Rather, when a resident who uses RENTCaf chooses to make an online credit card payment, she or he is redirected to a Card Services (CS) system. What if I can't submit a payment, or my payment has been "Pending" for more than three business days? During this weird time in society my rent is paid on time and I have to suffer through hot days because of the incompetence of maintenance and office staff. Paper checks can also be easily converted into digital transactions via Zego Mobile CheckScan. What apartment types and floor plans do you offer, A valid driver's license or government-issued ID for each applicant, Proof of income document such as a current bank statement, W-2 form, pay stubs, receipts of government income, receipts of retirement, or investment incomes, Payment for application and administrative fees, as well as applicable security deposit fees to secure your apartment.

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